slide: Module 3: Users & Admins

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8x8 Work Administration and Configuration

Module 3: Users & Admins

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Course Controls Navigate to a specific area of the module View resources to assist in this module Move back and forwards through the module

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Additional Information

Select these icons throughout the module to reveal additional information.

Module 3 - Users & Admins - 8x8 Work

Introduction
- Module 3: Users & Admins
- Learning Objectives
- Users & Accounts Module Menu
User Accounts
- Contacts & Users
- Try-It Select Bulk Upload
- Try-It Download Template
- Try-It Bulk Template Columns
- Try-It Open .CSV file
- Try-It Validate & Process
- Try-It Bulk Users
- Try-It Bulk Users
- Try-It Upload .CSV file
- Try-It Fill .CSV file
- Congratulations
- Users Bulk
- Users - Try-It Bulk
- User Accounts
- User Accounts
- Ellipsis
- Deactivate User
- Users Bulk
- Delete User
- Edit User
Single Sign On
- Single Sign On
- Single Sign On
Policy Templates
- Policy Templates
- Policy Templates
Line Keys
- Line Keys (Power Keys)
- Line Key Templates
Devices
- Devices
- Devices Try-It
- Device Try-It Select Menu
- Device Try-It Select Users
- Device Try-It Select Allan
- Device Try-It Select Voice basic settings
- Device Try-It Select Device model
- Device Try-It Select Device
- Device Try-It Select Save
- Device Try-It Select Save
- Congratulations
Module Complete
- Next to Proceed
Administrator User Accounts
- Admin User Accounts
- RBAC
- Intro
- Select the Hamburger menu icon.
- Select Roles & permissions.
- Select Roles.
- Select + Create Role
- Enter User Manager in the Role name field and select Enter on your keyboard.
- Enter Users in the Search permissions field and select Enter on your keyboard.
- Select the Users checkbox.
- Select Save.
- Congratulations
- Intro
- Select the Hamburger menu icon.
- Select Roles & permissions.
- Select Assignments.
- Select + Create Assignment.
- Select the Assign to drop-down.
- Select Manny Bolts.
- Click the Select scope(s) drop-down.
- Select Company.
- Click the Select role(s) drop-down.
- Select the User Manager role.
- Select + Add assignment.
- Click the Select scope(s) drop-down.
- Select Company (VCC).
- Click the Select role(s) drop-down.
- Select the VCC Admin (default) role.
- Select Save.
- Select the Profile icon in the top right corner.
- Select Logout.
- Close the current tab.
- Enter Manny@nogasmotorbikes.com in the Username field and select the Password field.
- Enter P@55w0rd in the Password field and select Login.
- Select Virtual Office Configuration Manager.
- Select the 8x8 Applications browser tab at the top of the screen
- Select Virtual Contact Center Configuration Manager.
- Select the 8x8 Applications browser tab at the top of the screen.
- Congratulations

Here are some useful links and documents:

Free Online eLearning
Manuals & User Guides
8x8 Work for Desktop Download
8x8 Work for Mobile Download
Single Sign On (SSO)